What are the registration fees?
Registration fees vary depending on IPAC Membership and whether you are attending virtually or in-person. To view the registration fees, click HERE

I just registered, what do I do now?
The confirmation email will be sent to you. Please check your junk/spam/promotion folders, as it can be filtered into there. Now the hard part… wait for the conference. Closer to the conference additional information and app download instructions will be sent to the email address you used to register.

What if I need to cancel or transfer my registration?
Notice of cancellation must be made in writing to IPACCanada@buksa.com. A $150 cancellation fee will apply for conference registrations cancelled until May 15, 2024. Cancellations after May 15 will incur a cancellation fee of $250 (to cover the cost of meals included in the registration fee).

Dinner ticket cancellations will be refunded in full upon notice of cancellation made in writing to IPACCanada@buksa.com until May 15, 2024. No refunds will be issued for dinner tickets after this date.

No refunds will be provided for any tickets cancelled after June 3, 2024.
If you have any questions, please contact us at IPACCanada@buksa.com.

What methods of payment are accepted?
We accept all major credit cards (Visa, Mastercard). If you are unable to complete payment with a credit card, check off the “invoice” box on the registration site. You will receive an invoice with cheques payable to IPAC Canada (mail to PO Box 46125 RPO Westdale, Winnipeg, MB Canada R3R 3S3). E-payment sites like  PayPal not available; however, for payments by EFT please contact info@ipac-canada.org.  

Do I have to be an Infection Prevention and Control professional to attend? 
No, the conference welcomes anyone with an interest in the field.

I can only attend a few in-person sessions. If I register, do I also have access to the Virtual sessions on days I pay for?
Yes, you will have access to the virtual sessions both live and on-demand after the sessions. 

Can I modify my selections after registering?
You can modify your selections by clicking on the following link: Modify Registration. If you were part of a group registration and didn't create a password, you can use 'Don't know your password? Click here to reset it.' link. 

What sessions are being recorded and live-streamed?
All general sessions and concurrent sessions will be live-streamed. Oral presentations will be recorded and streamed, however poster presentations will only be accessible in-person. 

When can recordings be accessed?
Sessions that are recorded and live-streamed will be available shortly after the session to view on-demand for registrants. Our team will work to ensure you're able to access recordings as soon as possible.

Do I need to download or install any applications to attend the Virtual sessions?
No, you will not need to download anything to join the virtual sessions. Prior to the conference you will receive a notice via the email you used to register for the conference containing all of the instructions on how to access the virtual conference. It will all take place right on this website. 

Will Certificates of Attendance be provided?
Yes, attendees will be able to download a Certificate of Attendance which will detail all sessions attended. The Certification Board of Infection Control allows for 1 IPU credit per hour towards CIC recertification, to a maximum of 10 points for this conference.

Are virtual attendees entitled to IPU credits too?
Yes, virtual attendees will receive a certificate of attendance.